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RESERVATION & CANCELLATION POLICY

Lodging/Camping Reservation Policy

• Your lodging/camping reservation will be guaranteed by charging a deposit of 1 night's stay to a valid credit card. By guaranteeing your reservation you are accepting the terms of our cancellation policy. No refunds will be given for early departures.

Lodging Cancellation Policy

• At least 15 days cancellation notice = full refund of your deposit.
• Between 7-15 days notice = deposit refunded less $40 fee per unit
• Less than 7 days notice = total loss of deposit
• No show = full billing of your intended stay to your credit card
• No exceptions

Camping Cancellation Policy

At least 4 days notice is required for a full refund of your deposit.
Less than 4 days notice will result in a total loss of your deposit.
No exceptions

Outfitter Reservation Policy

• Your reservation will be guaranteed by charging a deposit of 1 canoe/kayak/raft/tube rental fee or $40 shuttle fee to a valid credit card. By guaranteeing your reservation you are accepting the terms of our cancellation policy.

Outfitter Cancellation Policy

• In accordance with the National Park Service guidelines, cancellations must be made 4 days prior to your scheduled float for a full refund of your deposit. Less than 4 days notice will result in a total loss of your deposit. Rentals reserved but not used are subject to full charge unless cancelled with the required 4 days notice.

Customer Liability

• If rented equipment is damaged beyond normal wear you will pay the repair expenses. If the equipment is damaged beyond repair or lost you will buy the equipment at the posted price. If you have to be rescued you will pay the outfitter’s expense.

High Water/Rain Policy

• If the NPS closes the river prior to your scheduled float, you will receive a refund. If it rains the morning of your float and does not stop by 12 noon you may receive
  a refund.

NO EXCEPTIONS TO ANY POLICIES SHOWN ABOVE.
NO REFUNDS WILL BE GIVEN FOR EARLY DEPARTURES.

• Well mannered guests and quiet groups welcomed.
• Absolutely no pets allowed outside of the campground area. Leashes required.
• Missouri state law mandates that glass and styrofoam are not allowed on Missouri rivers and all coolers must have a locking lid.
• No glass is allowed in the campground.
• Quiet hours of 10 pm - 6:30 am are strictly enforced.